Privacy Policy

1. Introduction

Fika CTO ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, and company name when you submit a contact form or book a consultation.
• Usage data: Information about how you interact with our website, collected via Google Analytics and Google Tag Manager.
• Communications: Any correspondence you send us via email or through our contact form.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Send you information about our services where you have consented.
• Improve our website and services.
• Comply with legal obligations.

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies via Google Analytics to understand how visitors use our site. You may disable cookies through your browser settings, though this may affect your experience of the site.

5. Third-Party Services

We use the following third-party services which may process your data in accordance with their own privacy policies:

• Google Analytics / Google Tag Manager — website analytics
• Calendly — consultation booking

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under Australian Privacy law, you have the right to access personal information we hold about you, and to request correction of inaccurate information. To exercise these rights, please contact us at hello@fikacto.com.

8. Contact

If you have questions about this Privacy Policy, please contact us at hello@fikacto.com.